GEM Retirement Living – COVID-19 Response

June 29, 2020

We are excited to continue to lift restrictions as businesses and communities re-open. Our retirement living communities in Halifax and Yarmouth have now moved to Phase 3 of our plan. Please note that we will continue to follow all guidelines from Public Health and the plan is therefore subject to change.

In-suite visits started on June 27. For more details on what these visits will look like at your facility, please contact your retirement living location.

There is a maximum of two visitors per resident and visits must be held in the resident’s suite. All visitors must arrive with a mask and a pre-visit health screening is required upon arrival. We are asking residents who have had visitors in their suite to also wear a mask when in common areas of the building.

Please see an outline of the current plan for lifting restrictions at Melville Heights and Yarmouth Heights below.

  • In-suite family visits started on June 27 (virtual, window, and outdoor visits will still be available)
  • All visitors will be screened upon entry; anyone who is self-isolating or has symptoms related to COVID-19 will not be permitted to enter
  • Residents may come and go as they like, but will be required to wear a mask upon returning except while dining in the dining room
  • New admissions are now accepted
  • In-person tours are now available with screening and precautionary measures in place
  • Residents may dine together while maintaining a physical distance of two metres or six feet; in-suite dining is still available
  • The on-site hair salon is now open (by appointment only)
  • Recreation activities have resumed while following physical distancing guidelines and directives from Public Health
  • Residents are encouraged to maintain a physical distance of two metres or six feet and continue to practice good hand hygiene
  • Non-essential services will resume on a case-by-case assessment while following all screening measures in place
  • The following services have resumed: blood collection, foot care, massage therapist, yoga, and external care providers (in-house care services will still be provided)

In addition to the measures we have in place as we begin to transition to our “new normal,” we continue to have the following in place:

  • Additional screening measures and temperature checks for staff to ensure that they are well
  • High standards of disinfecting all areas in our homes
  • Staff at all of our retirement living homes wearing surgical masks